WELCOME TO
The Future Of
Outpatient Tracking
From Order to Discharge and Everything in Between
Create Order out of Chaos
Patient Tracking begins immediately when an order is received, long before day-of-service. The path that order takes can be fraught with obstacles like lost or mismanaged orders, incomplete preregistration information and check-in or registration inefficiencies creating bottlenecks on day-of-service.
By comparison to outpatient trackers that simply track day of service activity, PatientPath™ is a complete end-to-end tracking solution merging the Scheduling, Preregistration and Admissions processes, and providing all team members with up-to- the- minute current data. All of this behind-the scenes preparation facilitates staff efficiencies and improves the patient experience!
PatientPath creates order out of chaos by removing the obstacles that impact patient satisfaction, patient throughput and ultimately revenue leakage.
Increase Revenue Opportunities
Your organization has an opportunity and a responsibility to increase revenue opportunities and protect against revenue leakage while providing your patients with a safe and streamlined patient experience.
How We Help
The PatientPath suite of products allow you to…
✓
Cultivate improved provider relationships by efficiently managing physician orders
✓ Leverage revenue potential by improving “Received Order to Scheduled Appointment” conversion ratio
✓ Streamline the customer experience at both the provider and patient level, thus reducing patient attrition
✓ Optimize your scheduling, preregistration and admissions workflows
✓ Provide convenient check-in for patients and visitors while maintaining safety and security for all
✓ Improve pre day-of-service process efficiencies, thus increasing patient throughput on day-of-service
The PatientPath™ Portfolio
From Order To Discharge and everything in between
Order Management
1. New Orders Worklist
Function: Easily catalog outpatient order received electronically and/or via fax
Advantage: Immediately index orders into database and eliminate lost orders
2. Unscheduled Orders Worklist
Function: Track and document scheduling attempts for each order
Advantage: Ensures all orders received are converted to scheduled appointments
Preregistration Management
3. Preregistration Worklist
Function: Track and document preregistration attempts and manage preregistration requirements
Advantage: Ensure highest percentage of fully preregistered patient prior to day of service to ensure quickest patient throughput on day of service
4. Financial Counselor Worklist
Function: Track and document patients that require financial assistance in order to meet the patient portion financial requirement
Advantage: Eliminate payment snafus on day of service
Waiting Room Management
5. Active Check In
Function: Robust staff assisted and self check-in options for scheduled and walk-in patients
Advantage: Streamlined patient intake on date of service
6. Waiting Room Worklist
Function: Real-time, self-refreshing waiting room queue providing visual and SMS alerts
Advantage: Bring order to an otherwise chaotic waiting room
7. Appointment Level Tracking
Function: Track patient through modality waiting room, treatment and discharge
Advantage: Great communication tool between registration and the modalities eliminating phone calls between the two. One click access to patient orders
The 21st century is the era of service and responsibility– where patients and providers are customers, and protecting your organization from revenue leakage is paramount.
PatientPath is perfectly positioned to help you meet the constantly changing and growing needs of your organization.