Order
Management
In comparison to trackers that simply track day-of-service activity, the PatientPath™ Order Management module begins the outpatient tracking process immediately
Efficient Order Management, Where Everything Begins
A critical first step in the patient tracking process
This is where the patient (and provider) experience really begins – from the moment a provider submits an order to your outpatient scheduling department; days, weeks, or months before the patient ever steps foot in the door.
In addition to electronically receiving and indexing physician orders received from external sources, Order Management provides worklists to facilitate the management and documentation of scheduling attempts for each order, ensuring all received orders result in scheduled appointments.
Help your team be proactive and preemptive
Order Management ultimately removes the day-of service bottlenecks that can result from time-consuming and inefficient retrieval of orders, especially for walk-ins. By integrating with most ADM/SCH and EHR systems, your team will benefit from a more efficient and optimized workflow – through each customer touchpoint up to and including day-of-service.
Picture This
An environment where your outpatient scheduling team is able to electronically receive and manage all externally submitted orders, and those orders are immediately and automatically indexed into a database allowing each to be tagged and catalogued, and thus eliminating the possibility of lost orders and massively improving the management of documents – including the elimination of clumsy document searches on day-of-service.
PatientPath Order Management Key Features to Help You Optimize Your Workflow
✓ Electronically receive, catalog, and manage incoming outpatient orders
✓ Proactively schedule received orders
✓ Call lists ensure received orders are converted to scheduled appointments
✓ Call results quickly and easily documented
✓ Scheduling confirmation for providers
✓ Notifications to providers if order is deemed unable to be scheduled
✓ Easy order retrieval for non-scheduled tests on day-of-service
✓ Seamless integrated searches on day-of-service via the Waiting Room Management module
✓ Synchronization of received orders/documents with host EHR
✓ Duplication of efforts eliminated