Product Overview
From Order to Discharge... and Everything in Between
We started with humble beginnings, providing basic Order Management and Outpatient Tracking to hospitals and healthcare organizations. Through continual innovation, listening to our customers and proactively anticipating market needs, we have grown our portfolio to provide comprehensive and robust end-to-end Outpatient Tracking.
Order Management
1. New Orders Worklist
Function: Easily catalog outpatient order received electronically and/or via fax
Advantage: Immediately index orders into database and eliminate lost orders
2. Unscheduled Orders Worklist
Function: Track and document scheduling attempts for each order
Advantage: Ensures all orders received are converted to scheduled appointments
Preregistration Management
3. Preregistration Worklist
Function: Track and document preregistration attempts and manage preregistration requirements
Advantage: Ensure highest percentage of fully preregistered patient prior to day of service to ensure quickest patient throughput on day of service
4. Financial Counselor Worklist
Function: Track and document patients that require financial assistance in order to meet the patient portion financial requirement
Advantage: Eliminate payment snafus on day of service
Waiting Room Management
5. Active Check In
Function: Robust staff assisted and self check-in options for scheduled and walk-in patients
Advantage: Streamlined patient intake on date of service
6. Waiting Room Worklist
Function: Real-time, self-refreshing waiting room queue providing visual and SMS alerts
Advantage: Bring order to an otherwise chaotic waiting room
7. Appointment Level Tracking
Function: Track patient through modality waiting room, treatment and discharge
Advantage: Great communication tool between registration and the modalities eliminating phone calls between the two. One click access to patient orders
Visitor Management
Visitor Management goes beyond the convenience of checking visitors in electronically and safety of screening for public health concerns. Visitor Management takes security to the next level by monitoring watch lists for restricted visitors and cross-references with the U.S. Federal Criminal Database to ensure access security.